Return Policy

We stand by our product. If you are not totally satisfied with your purchase, you may return your unused product(s) within 14 days of the original shipping date for a refund of the purchase price. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

Please note we are not able to refund the return shipping charges.

The returned item(s) must be in new condition, and should show no signs of use or wear. If an item is returned that cannot be sold as new or is past the 14 day limit, the refund price will be pro-rated at our discretion.

There is a 10% restocking fee on all returns.

Please re-pack the product in its original packaging. Make sure that you include all of the pieces of the product including instruction manuals and warranty information.

We recommend that you ship your return back to us via UPS with insured service. This will protect you in the event the shipment is damaged or lost in transit.

We cannot assume responsibility for return shipments that are damaged, lost or misdirected.

Cancellation Policy:

Order cancellations must be submitted to Bird Photo Booth store in writing prior to midnight the same day as the placement of the order.

Please submit order cancellations to bryson@birdphotobooth.com or call 818-618-1796 .

Orders can not be cancelled after the Midnight limit,  Once the order has shipped, it becomes our customer's responsibility to return it after it has arrived.